FREQUENTLY ASKED QUESTIONS
GENERAL
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No. Not in the same capacity as before.
As of the close of 2025, the Temple of Jana Carrey Alchemy closed and with that Jana completed over a decade of deep, transformational 1:1 quantum healing and divine feminine mentorship containers, serving thousands of individuals.
As of 2026, she does not currently offer 1:1 healing sessions in any capacity.
The one exception to this is Email Integration Sessions. More details on this coming soon. -
What we say during a sacred session, via e-mail correspondence or as part of our mentorship stays between us (you and me) and only us. Many client sessions go into very sensitive personal matters and I take my obligation to protect your confidentiality very seriously and with deep integrity. It is an honor to respect your privacy.
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1:1 Session Recordings: Each session is automatically recorded for your benefit and education, unless you request otherwise. You will be emailed the audio + video files of each recording up to 48 hours after your session.
There are never refunds offered because of technological issues connected to session recordings. Once we send you the recordings you have 2 weeks to download the recordings. After that time, they are deleted from the private Jana Carrey Healing Google Drive. If you accidentally misplace your recordings we can resend them to you for a $15 administrative fee per individual recording file.
Mentorship clients: Two weeks after your mentorship ends, all your client recording files are deleted for privacy and storage purposes.
Classes + Event Recordings: If you misplace the recording once the event recording links expires, you can purchase the class or event for the original price of admission / energy exchange. Please visit the shop or email contact@janacarrey.com to purchase past event recordings.
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Please send an email to help@janacarrey.com for further support.
It may help to know that booking and payment processing for your 1:1 session with Jana happens through a third-party booking website called Acuity Scheduling (a Squarespace Company), your payments are collected and processed through third-party payment processing platforms. When you go to check out, you have the option of using either Stripe or Paypal. Both are well known, encrypted and very safe ways of sending payment electronically.
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Refund Policy:
While I honor and am empathetic to the fact that there are many things that can come up in your life, I do not offer refunds for sessions once they have been booked. My Higher Self begins to work with clients when you book a session with me and the energetic exchange begins before we even get into sacred session together. You will likely start to notice your energy shifting or a sense of relief as soon as you book the session, that is part of the multidimensional nature of this work. Please know, I am quite firm with my boundaries to honor the integrity of this work.
Schedule Changes & Cancellation Policy:
We send out a complimentary confirmation emails when you first book your session. Then you get a series of 3 confirmation reminder emails: 48 hours, 12 hours and 1 hour ahead of your appointment to help you remember your appointment.
If you need to change or reschedule a client session, please do so at least 24 hours in advance to avoid a rescheduling fee.
If you want to reschedule with less than 24 hours notice, a fee of 50% of your original session price may be charged for last minute rescheduling.
If you are not in session by 15 minutes after your originally scheduled appointment time, then our session is regarded as a no show and you forfeit your session and your fee.
Please note once a session or mentorship package is paid for all sales are final and there are no refunds.
Classes, workshops and event registration are all non-refundable. All sales are final unless otherwise stated on the event /workshop/class website. In the case that you cannot make a live event or workshop, you will be provided with a live recording, unless registration states otherwise. Please always check the individual registration policy per event.
Digital products are non-refundable and non-transferable. Gift cards are non-refundable but can be transferred to another individual by emailing help@janacarrey.com
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The EL is my Spiritual Guidance Council with whom I work intimately everyday. When you work with me, you also work with the EL. Everything we do is a co-creation. EL stands for eternal love. In truth EL is a light-encoded symbol with many multidimensional meanings but for brevity purposes we use the EL. Learn more about the EL and I here.
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Flower essences are a form of natural plant medicine that you take internally in "formulas" or "elixirs" similar to herbal tinctures. For this reason, you can think of flower essences as "energetic herbalism." Flower essences are a form of vibrational healing that utilize the intelligence of the plant spirits themselves to remove emotional and energetic blockages in the major chakras or "energy centers" of the body. They are a powerful yet completely gentle and safe alternative healing modality. Flower essences are the energetic imprint which can also be thought of as the spirit of a plant, the healing intelligence of a specific flower or plant itself.
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Flower essences are completely safe, and there are no contraindications in taking them. They can be used alongside any other medications, herbs or supplements you are taking. They are safe and gentle enough to be used with babies, children, pregnant and nursing women, those who are chronically ill and dying, and animals. You can even use flower essences with your other flowers and plants! So basically any living thing can benefit from flower essences.
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Flower essences are an incredibly sustainable and nontoxic form of botanical medicine that has been around for centuries.
You only need one flower to make an essence. That creates the “mother essence” that can then go on to create hundreds or even thousands of individual remedies. Because flower essences are homeopathic, the level of dilution they require makes them an incredibly sustainable and ecologically safe choice. Essential oils and herbal tinctures require significantly more plant material to produce, when often the essence of a plant is just as effective.
I don't condone making essences from endangered or threatened plants, unless you use the “no-pick” method and even then proceed with respect for the plants and the Earth herself. Never pick, harvest or forage anything, no matter how common or rare, unless you get a full and undeniable yes from the plant itself that it wants you to work with it. Just as with human relationships, consent, honor and respect is key to healing and harmony.
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Yes, you can take flower essences even with flower allergies. These botanical remedies are the most gentle form of herbal and plant medicine that exists, and many people are surprised to learn that they have no flavor, no fragrance and contain no physical plant matter. (The formulas you receive will have a slight, lovely flavor due to the homeopathic amounts of brandy used to preserve the formula. If you are sensitive to even minute amounts of alcohol, I am more than happy to prepare your formula with organic flax glycerine or organic apple cider vinegar as a substitute). Because flower essences contain no physical plant matter or pollen, they do not cause allergic reactions. I have given flower essences to many clients who suffer from seasonal hayfever and are allergic to many flowers and plants with no contraindications.
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No! I get asked this a lot, and I want to help clear up this confusion. Flower essences are unique and different from essential oils.
A flower essence is the energetic imprint of the flower (or plant, tree or crystal) imprinted in the water and ideally made in a sacred ritual honoring the flowers, the elements, the elementals and the Earth. Flower essences are a form of vibrational medicine that works at the subtle energy levels and that supports removing blocks in the chakras.
You need very few flowers to make an essence (Less is more!) making this a very sustainable, Earth-friendly practice. (And if you are working with a very rare plant, you can even make an essence using the no-pick method). Flower essences are liquid and are usually taken internally using a dropper bottle (like an herbal or homeopathic tincture).
Essential oils are made by taking a lot of plant or flower matter and distilling them down into an oil. This requires a lot of plant material to make one bottle, making essential oils less sustainable that flower essences in terms of production.
Generally speaking, essential oils are used topically on the body / in body products, as scents or are woven into organic, green home-care products. I enjoy essential oils and think they are a much safer, greener way to clean and scent your home and laundry than toxic air fresheners and harsh chemical cleaners that poison your body and the environment.
Professionally speaking, I do NOT recommend taking essential oils internally or applying them directly on the skin. I have seen highly sensitive clients (and myself) develop allergic reactions to essential oils used directly on the skin or taken internally.
The practice of healing with flower essences is called flower essence therapy or flower essence alchemy; the practice of healing with essential oils is called aromatherapy. In truth, flower essence therapy is actually much more similar to the principles of homeopathy and has very little to do with aromatherapy.
You will see some practitioners and companies combine homeopathic formulas with flower essences. If you find homeopathy supportive for you, you will LOVE flower essence therapy.
Lastly, flower essences are much more subtle and refined at a vibrational level than essential oils, and thus they should not be stored alongside essential oils. The essential oil can overpower the flower essence and compromise the formula.
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Flower essences are a subtle form of plant spirit medicine that you can easily integrate into your daily routine. Unlike other forms of plant medicine, they are not psychedelic, psychotropic or hallucinogenic. Flower essences work very gently over time, yet are still incredibly powerful, making them safe even for babies, people with chronic illnesses and the elderly to use. As I discussed above, we have been trained or conditioned in modern Western society to seek “extremes” and intense experiences. Flower essences work according to Divine Feminine principles and are much more yin and gentle in nature. This does not make them less powerful. Less intense does not equal less powerful. We are relearning how to live in balance with the Divine Feminine and Divine Masculine, and flower essence therapy has a beautiful role to play in this.
Psychotropic forms of plant medicine, such as ayahuasca, peyote, cannabis, san pedro, etc., can be rather intense on the body, should only be done in sacred ritual containers and require periods of deep integration afterwards. These latter forms of psychotropic plant medicine can sometimes be used in addictive ways or unhealthy habitual patterns by those individuals weaning off of other forms of pharmaceutical medications or who may use “plant medicine” to check out. It is important to note that you cannot become addicted to flower essences. In fact, I have used flower essences to help many clients release addictive habits and patterns.
There is no need to journey to an ashram in India or visit a shaman in Peru to receive the benefits of the power of the flowers! Flower essences integrate easily into your everyday life and do not require periods of integration in the way that psychedelic forms of plant medicine do. In fact, I have made essences for clients to help them integrate back into their daily life when they were having a hard time “grounding” back into their body after intense shamanic, awakening, plant medicine and/or other ritual experiences.
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It is best to keep your flower essences in a cool, dark place out of direct sunlight. Flower essences are sensitive, living, vibrational medicine. With proper care and mindfulness, your essences can last 10-15 years or longer!
Store flower essences away from essential oils or anything that has a strong perfume or scent. Highly trafficked areas and areas with a lot of electronics, microwaves and EMF radiation can compromise your essences, so it's best to store them in “quieter, calmer” areas of your home or office.
For ease in remembering to take your customized essence, I recommend clients store their essence on their bedside table to take first thing in the morning and last thing at night, with their vitamins and supplements or in their medicine cabinet — again, away from anything with a heavy scent or strong chemical formula.
If you do notice your essence grows moldy, cloudy or discolored with time, please do not continue to use a moldy essence. This is not toxic mold but natural mold like what grows on organic food that has been left out too long. Essences can “go bad” over time, especially if the alcohol in the formula evaporates due to the essence bottle not being closed properly or if the essence is overexposed to heat or gets energetically compromised in some other way. You can pour an essence that has gone bad out onto the Earth and return them back to Gaia, in the same way you’d reuse gray water.
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Any essences that you lose, knock over, spill or damage can be reordered for a small $50 fee as well as additional flat-rate shipping costs. If you would like to reorder an essence that you lost or misplaced, please email contact@janacarrey.com.
If for any reason your essence does not make it to you based on shipping errors on your end (e.g. failure to check your mailbox, providing the incorrect address, moving and forgetting to let me know, mail carrier negligence, package thieves, etc.) you will be charged a $50 remake fee + shipping and handling. As a small, one-woman healing business, I cannot absorb the time and cost to remake lost, missing or damaged flower essences without a small fee for my time, the materials and the shipping/handling costs.
Based on the personal and intimate nature of this work, there are no refunds on custom flower essences.
If your essence arrives to you damaged in any way, please let me know within 1-2 business days so we can support you with a replacement. (After that 48 hour window has closed, replacements will be made on a case-by-case basis, and I may be unable to assist you).
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No, as of January 2026, Jana Carrey Restoration (formerly Jana Carrey Healing) no longer ships flower essences internationally or outside of the continental USA. (Exception: We will ship to Hawaii).